BOUTIQUE HOTEL & VILLAS MANAGEMENT
Crucial Hospitality is a top provider of Hotel Management Services for unique Boutique Hotels, Villas & Resorts.
Each managed business unit is dedicated to complying with its brand standards while meeting its profitability, customer satisfaction and employee satisfaction goals. These can be achieved by offering :
• Consulting Services (no commitment for the property owner), HR, Training
• Full Hotel Management Services
• Property Appraisal
• Presentation in corporate website
• Definition of Room Pricing Polity per season
• Creation of online presentation of the property
• Forwarding presentation and Pricing Policy to targeted local and international tour operators and travel agents
• Entry of managed properties to all available online booking engines
• E-Marketing, Sales and After Sales
• Sales Calls and Telephone Calls to Corporate Companies, Travel Agents, Associations etc
• Attending Local and International tourism Exhibitions
• Budget, Profit and Loss and Cash Flow requirements
• Purchasing, Food & Beverage sourcing and supplies
• Full Human Resources Administration (employee selection, hiring and training of personnel)
• Monthly detailed Financial and Quality Performance Reporting
• Full Day to Day Operations responsibility
• Winter Secretarial Support